Privacy Policy
Last updated: 15 July 2026
This Privacy Policy explains how Nerto collects, uses, and protects your personal data when you use the Nerto mobile app and website. By using Nerto you agree to the practices described here.
Information we collect
We collect the following categories of data:
- Account data — your email address, display name, and profile details. If you sign in with Google, Facebook, Spotify, or Apple, we receive the basic profile information those providers share with us.
- Content you create — events, places, artists, bunches, comments, messages, and any images you upload.
- Location data — the geographic coordinates you attach to events and places, used to power map and nearby-search features.
- Device and usage data — app version, device type, and diagnostic information used to keep the service running and secure.
How we use your information
We use your data to provide and personalise the service: to authenticate you, show relevant events and places near you, deliver messages and notifications, and improve reliability and security. We do not sell your personal data.
Third-party services
Nerto relies on trusted third parties: Google, Facebook, Spotify, and Apple for optional sign-in; Firebase Cloud Messaging for push notifications; and mapping providers to display locations. These providers process data only as needed to deliver their features, under their own privacy policies.
Cookies
The Nerto website uses a strictly necessary HttpOnly session cookie to keep you signed in securely. We do not use advertising or third-party tracking cookies.
Data retention and deletion
We keep your data for as long as your account is active. When you delete content or your account, it is removed from public view and scheduled for permanent deletion. You can request deletion of your account and associated data at any time.
Your rights
You can access, correct, export, or delete your personal data. Depending on your location, you may have additional rights under laws such as the GDPR. To exercise any of these rights, contact us using the details below.
Contact us
If you have questions about this Privacy Policy or how your data is handled, email us at privacy@ner.to.